Google Ads
“Raise the budget” is not the answer. Almost never.
It is the easiest advice to give, and often the most expensive to follow. If a campaign is talking to the wrong audience, more budget only multiplies the waste. On Google you do not buy traffic: you catch the people already trying to buy. We have run Google Ads campaigns since 2005, as a Google Premier Partner, with one fixed idea: leads and revenue, not clicks.
01
WHY
WHY
A click is not a customer. It is only the start of the journey. And it still costs.
Google Ads has one strength, and it is enormous: it catches a purchase intention that is already lit. Somebody is searching for exactly what you sell, right now. The trouble is that most of the budget evaporates before that intention turns into an order: keywords that are too generic, “smart” automations left to themselves, campaigns that look like everybody else’s. Raising the spend on a setup like that solves nothing, it amplifies it. We would rather tell you an ugly truth than sell you a pretty lie: fix the method first, then — maybe — raise the budget.
“People read what interests them. Sometimes it is an ad.”
— Howard Gossage
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INSIDE THE ACCOUNT
WHAT WE SEE EVERY DAY
Not promises: the real dashboard.
An illustrative representation: the figures are obscured to protect our clients. When we work with you, this dashboard becomes our — and your — point of truth: real spend, clicks, conversions and CPC, every day.
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GOOGLE PARTNER
THE THESIS
The badge hangs on the wall. Your budget is defended somewhere else.
I have been running advertising campaigns for twenty years, and I have seen one thing happen too often: agencies with every certification in order that let the automations run and burn budget without noticing. Being a Google Partner is a good starting point — exams passed, best practice, spend managed with criteria. But it is a certificate of compliance with Google, not proof that your money is protected. That proof is not in a badge: it is in six numbers you can check one by one.
“Half the money I spend on advertising is wasted. The trouble is I do not know which half.”
— John Wanamaker

WHAT TO ACTUALLY LOOK AT
Real value is not displayed: it is measured.
When a campaign genuinely works you do not notice it from the agency’s badge, you notice it from six checkable things: the tracking is clean and the conversions are real; the ROAS you read is the real one, not inflated by the platform; for every channel you know how much margin it leaves, not just how much it bills; the queries are watched, with negative lists kept current; the structure follows your purchase intents, not a template. The sixth is the most uncomfortable — and I talk about it below.
Real ROAS vs declared ROAS
The platform counts as a conversion even a purchase that would have happened anyway, and it works on gross figures. We connect the downstream data — net orders, margin, enhanced conversions — so the return you see is the one that reaches the bank.
Why the queries are the critical point
With broad match and Performance Max the risk is paying for searches that are not yours. We read the real search terms, build negative lists and cut the spill: less spend off target, more budget where the purchase intent is.

THE SIXTH COMPETENCE
The one no badge certifies: saying no.
Google sends you recommendations every week: raise the budget, open up broad match, let Performance Max handle it, accept the “automatic optimizations”. Some are useful. Many serve Google, not you. The work you will not find written in any certification is exactly this: telling the recommendation that grows your revenue from the one that only widens your spend. We do not delegate to the algorithm the decisions that change your P&L. We use automation where it saves time, not where it loses control.
And if the automation genuinely pays?
Then we use it, and we tell you with the numbers in hand. The rule is not “never automate”: it is “never automate blind”. If Performance Max brings real margin on a product line, we push it. If it burns budget on generic traffic, we shut it down.
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WHAT TO LOOK AT
COMPARISON
What the badge certifies, what decides the performance.
What defends the budget
What the badge certifies
Tracking
Conversions verified by hand
An exam passed
ROAS
Real, net of returns
As declared in the platform
Margin
Real margin per channel
A spend threshold reached
Queries
Negatives and search terms checked
“Recommended” best practice
Google recommendations
Refused when they do not help
Followed to stay a Partner
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IN PRACTICE
FOUR LEVERS ALMOST NOBODY TOUCHES
None of this is secret. It is just work nobody does.
01
Move off Google’s own CSS
In Italy, as in twenty other European countries, Shopping campaigns have to run through a Comparison Shopping Service. For almost every merchant that service is Google’s own, because it is the default and nobody ever changes it. Here is what the default costs you: before your bid reaches the auction, the service keeps a fixed percentage of it. Bid one euro and less than one euro competes. This is not a suspicion. Google writes it in its own documentation, and it goes back to the remedy the European Commission imposed.
With a third-party CSS that deduction is gone and the whole bid competes. No campaign gets touched and nothing gets rewritten: you change one link upstream of the Merchant Center. Across the e-commerce accounts we run, Shopping and Performance Max together take between 80% and 99% of monthly spend, so the change lands on all of that budget at once.
Google’s own documentation: “Google Shopping ensures profitability by deducting a fixed percentage margin from each merchant bid before entering it into the auction”. Google does not publish the percentage. Industry estimates put it between 16% and 20%, which makes it an order of magnitude and not a promise — anyone selling it to you as a firm number is selling you something else.
02
Product titles get rewritten in the Merchant Center
Shopping has no keywords. The product title is the keyword, and it decides whether you enter the auction on a given search at all. That makes it the only lever that works on getting into the auction instead of on the price you pay — and in most accounts it sits untouched, because everyone assumes that changing titles means opening up the store.
It does not. A supplemental feed, in practice a spreadsheet connected to the Merchant Center, overwrites the titles without touching Shopify or PrestaShop, without developers and without waiting for the next release. You try it, you measure it, and if it reads worse you are back where you started in an afternoon.
In a fashion catalog of roughly ten thousand items, out of 500 titles we sampled 423 did not contain the brand name and 18 were nothing but a product code. One of them was a garment priced above three thousand euros whose listing never told Google what label it was.
03
The “Paid & organic” report
You link Search Console to Google Ads: five minutes. What you get back is the only place where a single query shows you paid clicks, what they cost, organic clicks, organic position and the combined total, all on the same row. As long as those two worlds live in separate tabs, the overlap between SEO and Ads stays a matter of opinion.
Three lists come out of it, and each one is a different decision. You rank first organically and you are also paying for that query: lower the bid and watch the combined clicks. If they hold, you have freed up budget. If they fall, you have learned those paid clicks were additional rather than a substitute. You pay for a query where you do not exist organically: that is the most precise SEO brief anyone could write, with the monthly cost of leaving it alone already in it. You rank first organically and run no ads on a query that converts: you are handing the top half of the page to somebody else.
It also settles the oldest argument in the trade: “are my brand ads cannibalizing my organic traffic?”. It stops being an opinion and becomes a row in a table.
04
Exclude the customers you already have
Since this year Performance Max lets you genuinely exclude your own customer lists from the campaign’s inventory. Before, you could only hand them over as a “signal”: a hint the algorithm was free to ignore, and often did. Now it is a real exclusion, and it sits in the campaign settings.
It does two things at once. It moves budget toward people who do not know you yet, which is why you opened the campaign in the first place. And it works as a free incrementality test: how far the reported ROAS drops once you take out your existing customers tells you how much of that ROAS was simply repeat business, revenue that was coming anyway.
The textbook case is the store that sells well to its regulars: Google claims more than half of the shop’s revenue, while the median repurchase falls somewhere around six weeks. When a customer comes back every six weeks, a large share of those conversions was never won by the advertising.
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The point
None of the four is a secret. They are documented, public and free. All they cost is the time of somebody who opens the account and goes looking. That is why “raise the budget” is almost never the answer: before you spend more, there is usually something else to do first.
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THE PROOF
NOT IN THE BADGE
The performance is not in the badge. It is here.
GARDEN · B2C — PERAGASHOP
Campaigns on the real intents
Rebuilt on the real purchase intents, in the same market.
7.3 ROAS
LEATHER GOODS · B2C — CUOIERIASHOP
Costs and ROAS under control
“Running costs and ROAS under control, since 2018” — Niccolò Cappelli.
−28% CPA
LUXURY · B2C — VIA VERDI
Organic and qualified queries
Growth on organic and on qualified queries, not on the most expensive keywords.
4:1 ROAS
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QUESTIONS
FAQ
Badges, ROAS and recommendations: the questions we get.
But if you are a Google Partner, is that not already a guarantee?
It is a guarantee of compliance with the program: exams, best practice, spend managed. It is not a guarantee that your budget is protected. That only shows in the numbers — tracking, real ROAS, margin. The badge is the starting point, not the proof.
What do you mean by “real ROAS” against “declared ROAS”?
The platform tends to take credit for conversions that would have happened anyway, and works on gross figures. We connect the data to net orders and margins: the return we show you is the one that actually reaches the bank.
Why do you sometimes refuse Google’s recommendations?
Because not all of them are in your interest. Raising the budget or opening up broad match sometimes serves to make you spend more, not to make you earn more. We follow them when the numbers say yes, we say no when they say no.
How do you check where the budget actually goes?
We read the real search terms, update the negative lists and keep the campaign structure aligned with your purchase intents. So you pay for the searches that count, not for the noise.
Google Ads
Half the money I spend on advertising is wasted. The trouble is I do not know which half.


Where your Google budget evaporates, precisely.
Almost always at the same points. Generic keywords bringing curious clicks and no purchase. Campaigns set up “by the book”, with no link to your business, your margins, your seasonality. Automations left in the algorithm’s hands, which optimizes for what suits it to show, not for what makes you money. And the most expensive disconnect of all: no bridge between the ads and the sales team, so contacts arrive that nobody closes and nobody knows why.
The result is chasing clicks and impressions — vanity metrics — instead of ROAS and cost per acquisition.

The intents come before the campaigns. And tracking that tells the truth.
You do not start from the ads, you start from an audit. We check that the GA4 tracking and the conversions are clean — because optimizing on wrong data is worse than not optimizing. We build the map of search intents, read the seasonality, compare industry benchmarks and put it all in a readable dashboard on Looker Studio.
And we define the real KPIs: for lead generation, quality leads that sales closes — not “a thousand leads a month”; for ecommerce, real ROAS accounting for revenue, margin and seasonality. All of it tracked, 100%.
GOOGLE ADS THAT PAY
Budget spent where it actually converts.
SkinMedicSkinMedic
From an idea to more than 50 franchise clinics, with the ADAM method.
Terme di Torre CanneTerme di Torre Canne
Two audiences, one site. And 247 conversions at a CPA of €8.62.
Vortex HydraVortex Hydra
A partnership that redefines industrial B2B marketing.
Read the case →
CASE STUDY · LEATHER GOODS B2C
“With you I talk the way I talk to my accountant.”
That is how the founder of Via Verdi put it, and for an advertising agency it is the strangest and finest compliment: it means he trusts the numbers. On Via Verdi — a leather goods brand we followed from the ecommerce through to the campaigns — we worked Search, Shopping and remarketing inside one funnel, optimizing week after week with A/B tests on headlines and CTAs.
The numbers speak for themselves: overall ROAS +35% year on year, cost per acquisition −28%, CTR +42%. Not from spending more: from spending better.
02
CHANNELS
WHAT WE MANAGE, AND HOW
All of Google Ads, inside one strategy.
01
Search
The heart of Google Ads: catching the people searching, on the right keyword cluster and with the negatives in place.
02
Shopping & Merchant Center
Clean, optimized product feeds: for ecommerce this is where the ROAS is won.
03
Performance Max
The power of Google’s automation, but steered and kept in check, not left to run alone.
04
Remarketing
98% do not buy on the first visit: bringing them back is not a nice idea, it is fundamental.
05
Display and Video (YouTube)
Demand and awareness where they are needed, inside the same strategy, not as islands.
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The advantage
Every campaign has a KPI and a truth: either it moves leads and ROAS, or we change it. Nothing “smart” left to itself.
03
POSTURE
AI HELPS. IT DOES NOT DECIDE ALONE.
All the power of automation, under human control.
We use all the power of Google’s AI — automated bidding, Performance Max, audience signals — because ignoring it would be foolish. But the auctions, the saturation and the budgets stay under human control. Blind automation is the fastest way to throw money out of the window: the algorithm optimizes for its objectives, not always for yours.
So we work with bidding strategies chosen case by case — manual CPC where precision is needed, tCPA and tROAS where volume and margin are — and with first-party data and the CRM steering the funnel. It is the Measure phase of the ADAM method applied every week: we keep only what moves the numbers.
TOOLS
Search
Shopping
Performance Max
Merchant Center
GA4
Looker Studio
tCPA / tROAS
Remarketing
CRM
04
METHOD
THE METHOD, PHASE BY PHASE
From kick-off to scaling, on the numbers.
01
Kick-off
We gather the real KPIs and priorities: quality leads, revenue, ROAS. Not vanity metrics.
02
Analysis
Keywords and intents, seasonality, competitors, benchmarks. And a check that the tracking is clean.
03
Setup
Ads, audience groups, extensions, feeds and conversions, all tested before launch.
04
Continuous optimization
Bidding, tests, frequency management and controlled scaling: a test budget, then we scale what works.
05
Reporting and feedback loop
Weekly reports and constant contact with the sales team or the ecommerce manager.

CASE STUDY · GARDEN B2C/B2B
80,000 products, seasons that change everything, and a ROAS beyond expectations.
Gianni Peraga runs the largest garden center in Italy. Online he was selling a “shape-shifting” catalog: a few evergreens, everything else changing with the seasons — the nightmare of anyone running advertising. We structured the campaigns with a strong focus on remarketing (higher ROAS) and integrated digital with the physical store through drive-to-store strategies, then opened the German and French markets.
His words at the end: “we manage 80,000 products online with the same care as our 12,000 square meters, and the results in ROAS and international growth go beyond every expectation.” On the project, ROAS reached 7.3.
05
COMPARISON
TWO OPPOSITE WAYS OF RUNNING IT
Same Google account. Two opposite ways of running it.
With method
On automatic
The keywords
Purchase intent
Generic, and plenty of them
The budget
Test, then scale
“Just raise it”
The auctions
Human control + AI
The algorithm alone
The KPI
Leads and ROAS
Clicks and impressions
The salesperson
Aligned
Disconnected
06
RESULTS
WHAT ACTUALLY CHANGES
Less waste, better leads.
Less budget wasted
Negative keywords and auction control cut the useless clicks.
Better qualified leads
Not “a thousand contacts”, but the ones sales can actually close.
ROAS that holds
tCPA/tROAS bidding steered, not left to the algorithm.
Decisions that are tracked
100% of conversions measured, weekly reports, no vanity metrics.
We tell you up front where you are losing money.
Even when the answer is “spend less”.
Send us read access to your account (or a report) and your real objectives: we will run the free analysis and show you where the budget evaporates and what we would change first. And if the numbers say you should spend less, or move the investment elsewhere, we will tell you. An ugly truth beats a pretty lie — and twenty years of craft are also for that.
